CAPSULE GROUP (hereinafter referred to as the “Company”) shall, with respect to all Personal Information acquired by the Company, strictly comply with the Personal Data Protection Act, relevant administrative guidelines and other applicable laws and regulations related to personal information protection, and shall handle such information appropriately and rigorously.
1. Information Collected, Methods of Collection, and Purpose of Use
The personal information acquired by the Company is as follows.
(1) Information Collected Directly from Customers and Methods of Collection
The Company may acquire “personal information” as defined under the Personal Data Protection Act from customers to the extent necessary for the operation of the website provided by the Company (hereinafter referred to as the “Site”) and for responding to inquiries made by telephone or email.
“Personal information” means information relating to a living individual that can directly or indirectly identify a specific individual through name, date of birth, address, telephone number, contact information, or other descriptions, as well as data relating to facial appearance, fingerprints, voiceprints, and information that alone can identify a specific individual, such as the insurer number on a health insurance card (personal identification information) (hereinafter collectively referred to as “personal information”).
(2) Purpose of Use of Information
The Company uses acquired personal information for the following purposes:
- To provide, improve, and develop services
- To verify customer identity and conduct screening when applying for individual contracts
- To respond to inquiries and requests made to the Company
- To provide notices and related information
- To fulfill contractual obligations and comply with applicable laws and regulations
- To prepare basic and statistical data necessary for management analysis, including market research and customer trend analysis
2. Management of Personal Information
The Company thoroughly implements the following measures regarding the management of personal information acquired from customers.
(1) Ensuring Accuracy of Information
The Company strives to maintain the accuracy and currency of the acquired personal information at all times.
(2) Security Control Measures
The Company has established strict operating procedures for organizational management of personal information through internal regulations and thoroughly enforces the implementation and operation based on such regulations.
(3) Supervision of Outsourced Contractors Handling Personal Information
When outsourcing the management of personal information, the Company shall only engage contractors that satisfy the Company’s standards and shall appropriately supervise such contractors.
(4) Retention Period and Disposal of Personal Information
The Company defines specific retention periods for acquired Personal Information and disposes of or deletes such information upon the expiration of the applicable retention period.
3. Provision of Personal Information to Third Parties
The Company shall not provide acquired personal information to third parties. In the event that the Company provides personal information to third parties in the future, the Company shall clearly specify the scope of the information to be provided and the purpose thereof, and shall do so only after obtaining prior consent from the customer.
Joint Use of Personal Information
The Company jointly uses customers’ personal information as follows.
(1) Items of Personal Information Subject to Joint Use
Name, telephone number, email address, inquiry details, etc.
(2) Scope of Parties for Joint Use
The Company’s group companies (including Capsule Company Limited)
(3) Purpose of Joint Use
To respond to inquiries, communicate for business purposes, and provide and improve services
(4) Name of the Party Responsible for the Management of Personal Information
CAPSULE GROUP
4. Disclosure, Correction, and Suspension of Use of Personal Information
Upon receiving a request regarding disclosure, correction, suspension of use, or other handling of personal information, the Company shall respond in accordance with its established procedures after verifying the identity of the individual concerned. Specific procedures will be provided individually. Pease contact the inquiry desk below.
Contact Information
For inquiries regarding this service or the handling of personal information, please contact the following.
【Contact Form】
※ Please contact us using the above form.
Security
The Company secures the collection of personal information through SSL-encrypted communications via the website.
Establishment and Revision Date
Established on May 21, 2025